Privacy Policy

Last updated: May 16, 2025

Our Commitment to Privacy

At FlexiCommerce, your privacy is important to us. This Privacy Policy explains our online information practices and the choices you can make about the way your information is collected and used on our website. We make this notice available throughout our website and at every point where personally identifiable information may be requested.

Information We Collect

  • Contact Forms: Name, email address, company name, and any information you provide in message fields.
  • Newsletter Subscription: Email address and name.
  • Website Usage Data: We collect standard information about your visit including IP address, browser type, pages visited, and time spent on our website.

How We Use Your Information

  • To respond to your inquiries submitted through our contact form.
  • To send you our newsletter if you have subscribed.
  • To improve our website and services.
  • To comply with legal obligations.

Your contact form data will only be processed for the purpose of dealing with your inquiry. We never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without providing you an opportunity to opt-out.

Legal Basis for Processing (GDPR)

  • Consent: When you subscribe to our newsletter, you provide explicit consent.
  • Legitimate Interest: When you contact us through our contact form, we process your data based on our legitimate interest to respond to your inquiry.
  • Contract: When necessary to fulfill our contractual obligations to you.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All information is transmitted using secure TLS encryption (HTTPS).

Newsletter Subscription

  • We require your explicit consent before adding you to our mailing list.
  • Each newsletter contains an unsubscribe link that allows you to opt-out at any time.
  • We use a double opt-in process to verify subscriptions.
  • We record when and how you provided consent.

Contact Form Data Processing

  • All data is transmitted securely via SSL encryption.
  • Emails are sent via SMTP with TLS security.
  • We only use your data to respond to your inquiry.
  • We do not use contact form data for marketing purposes without separate consent.

Cookies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. For more information about our use of cookies, please see our Cookie Policy.

Your Rights

Under GDPR and various US privacy laws, you have the following rights:

  • Access: You can request copies of your personal data.
  • Rectification: You can ask us to correct inaccurate information.
  • Erasure: You can ask us to delete your data in certain circumstances.
  • Restriction: You can ask us to restrict processing of your data.
  • Data Portability: You can ask for a copy of your data in a machine-readable format.
  • Objection: You can object to processing of your data.

California residents have additional rights under the California Consumer Privacy Act (CCPA).

International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we implement appropriate safeguards to ensure your data remains protected according to GDPR standards.

How to Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: info@flexicommerce.co.uk

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website with a revised date.

Last updated: May 16, 2025